The second-hand marketplace Users Express Displeasure Regarding Sizing Modifications
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for female and kids' apparel but did not contact all shoppers about the modification.
Online Platforms Backlash
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category versus the original listing due to the recalibration.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to examine their items and manually change the size when needed, which has left users frustrated.
Sizing System Updates
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, located in Scotland, stated items she posted featuring size 14 markings were displaying on the service as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Manual Updates
Another shopper, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Service Background
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, Vinted reversed a change regarding delivery choices after backlash from users.
